Passenger Transport Service Operator EPA-kit Information

The latest version of the Passenger Transport Service Operator EPA-kit is provided below, alongside the latest version of the gateway readiness report for this standard:

Highfield Level 2 End-Point Assessment Kit for Passenger Transport Service Operator - Bus, Coach and Rail V1.1

Highfield Level 2 Gateway Readiness Report for Passenger Transport Service Operator - Bus, Coach and Rail

To make it easier to access the information you need, we also provide this EPA-kit in its individual sections, which can be accessed using the links below:

Section 1 - Introduction

Section 2 - Mapping

Section 3 - The Highfield Approach

Section 4 - Delivering the Standard

Section 5 - Gateway Instructions

Section 6 - Assessment Summary

Section 7 - Assessing the Observation

Section 8 - Assessing the Professional Review

Section 9 - Mock Assessment Materials