Operations Departmental Manager | Apprenticeship Standard | Highfield Assessment
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Operations or Departmental Manager

Highfield Assessment currently provides end-point assessment services for both the ST0385/IfATE v1.1/AP02 and ST0385/IfATE v1.2/AP04 versions of this standard. Full details are provided below on our supporting resources available for each version.

  • Apprentices who started their apprenticeship on or after 21 October 2020 will be assessed against ST0385/IfATE v1.2/AP04.
  • Apprentices who started their apprenticeship before 21 October 2020 will be assessed against ST0385/IfATE v1.1/AP02 unless the provider, employer or apprentice agree to move to ST0385/IfATE v1.2/AP04.

Dispensation Information - ST0385/IfATE v1.2/AP04

A temporary dispensation has been applied to the ST0385 version 1.2 end-point assessment plan for this apprenticeship. The dispensation will last from 21 December 2023 to 31 August 2024, but may be withdrawn if the assessment plan is revised sooner or the dispensation is no longer necessary.

Please note that this dispensation applies to agreed cohorts only.

The key changes are:

  • apprentices made redundant at gateway will be allowed to use on-programme project-based evidence to complete their project proposal
  • skills 1.2, 2.1, 2.2 and 3.1 will be assessed via the questioning component of the assessment

Full details can be accessed on the IfATE website: Operations or departmental manager /Institute for Apprenticeships and Technical Education.

Please contact Highfield Assessment as soon as possible if you have any learners that this dispensation applies to.

To access our Apprenti-kit training resource that supports this standard (available in both hard copy and digital formats) simply visit here.

All general forms, guidance and support documents relating to end-point assessment are available here.

To view the Highfield qualification that supports the assessment of this standard, please visit here.

The EPA-kit is your complete guide to end-point assessment for this standard. The latest version can be found below:

EPA-kit

The following documents must be submitted as part of the end-point assessment. Check the EPA-kit to determine when these must be submitted to Highfield.  

Gateway Readiness Report

Portfolio Matrix

Project Submission Form

Use our mock assessment materials to help prepare for end-point assessment. Guidance on how to conduct a mock assessment can be found in the EPA-kit. You can also access our online mock exams here.

Mock Knowledge Test 1

Mock Knowledge Test 1 – Mark scheme

Mock Assessment Form – Competency-based Interview

Mock Assessment Form – Professional Discussion

Mock Assessment Form – Presentation

This guide provides a timeline for the end-point assessment process for this standard including the order of assessment activities.  

Apprenticeship Journey Guide

The EPA-kit is your complete guide to end-point assessment for this standard. The latest version can be found below:

EPA-kit

The following documents must be submitted as part of the end-point assessment. Check the EPA-kit to determine when these must be submitted to Highfield.  

Gateway Readiness Report

Project Proposal Form

Project Submission Form

Portfolio Matrix

Mock Assessment Materials

Use our mock assessment materials to help prepare for end-point assessment. Guidance on how to conduct a mock assessment can be found in the EPA-kit.

Mock Assessment Form – Project, Presentation and Questioning

Mock Assessment Form – Professional Discussion

This guide provides a timeline for the end-point assessment process for this standard including the order of assessment activities. 

Apprenticeship Journey Guide