Hire Controller | Assessor Job | Highfield Assessment
Highfield   |  

Person Specification: Hire Controller End-Point Assessor

Standard specific essential criteria

  • Have sufficient occupational expertise and up to date experience and knowledge demonstrated in the last 3 years
  • Be qualified at level 3 in customer service or have demonstrated experience in a supervisory/specialist capacity in a customer service environment within their employment history

General essential criteria

  • Hold or be willing to complete Level 3 Award in Undertaking End Point Assessment once contracted
  • Driving licence, own transport and willingness to travel to agreed regions within the UK
  • Competent in the use of technology including mobile/tablet device, Microsoft Office, website navigation, emails and web conferencing (training on Highfield systems will be provided once contracted)
  • Excellent written and verbal skills with the ability to write clear and constructive feedback

Desirable criteria:

  • Hold an IQA qualification
  • Have experience of assessment and quality assurance
  • Understanding of end-point assessment

Key tasks

  • Conduct end-point assessments as per the assessment plan and Highfield guidance, policies and procedures
  • Form and record judgements of competency against assessment criteria using agreed exemplification
  • Score and / or grade apprentices and provide written feedback immediately following the assessment
  • IQA only: Carry out sampling and observation activities in line with Highfield policies and procedures

Other responsibilities

  • Attend remote training sessions as part of a comprehensive induction
  • Provide up to date documentation including evidence of qualifications, continuing professional development, any relevant licenses, or professional memberships/registrations
  • Attend remote initial and ongoing standardisation sessions and assessor webinars
  • Use Highfield equipment to conduct and record assessments, ensuring activities comply with Highfield policies and procedures
  • Keep industry competence and knowledge up to date in line with assessment plan requirements and Highfield policy
  • Respond to emails and calls from Highfield within 24 hours
  • Respond to IQA and moderation reports within 24 hours

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