Highfield Assessment

Preparing for End-Point Assessment Guide - Hospitality Supervisor

The latest versions of the Hospitality Supervisor EPA-kits and gateway readiness reports are provided below (based on pathway):

Bar Supervisor Pathway

Concierge Supervisor Pathway

Events Supervisor Pathway

Food and Beverage Supervisor Pathway

Front Office Supervisor Pathway

Hospitality Outlet Supervisor Pathway

Housekeeping Supervisor Pathway

Exam conditions check list for Highfield Remote Invigilation


During this period of Covid-19 disruption, the following temporary discretion has been agreed, for this standard, until further notice:

An alternative assessment method to the practical observation is permitted where an apprentice cannot undertake the observation due to Covid-19 restrictions.

The alternative method for the observation will comprise of the EPAO assessing previous evidence completed on-programme by the apprentice, that has been submitted by the training provider. This will be followed by a question and answer session of up to 50 minutes with the apprentice and an independent assessor.

The toolkit information accessible below, has been updated to reflect this temporary change:

Portfolio Guidance

Portfolio of Evidence Matrix Sheet