Preparing for End-Point Assessment – Hospitality Supervisor
ST0230 / IfATE v1.1 / AP01
The following documents relate to Hospitality Supervisor (ST0230 / IfATE v1.1 / AP01). Guides relating to end-point assessment which are not standard specific can be found here.
EPA-kit
The EPA-kit is your complete guide to end-point assessment for this standard. The latest version can be found below:
EPA-kit (Concierge Supervisor)
EPA-kit (Food and Beverage Supervisor)
EPA-kit (Front Office Supervisor)
EPA-kit (Hospitality Outlet Supervisor)
EPA-kit (Housekeeping Supervisor)
Submission Documents
The following documents must be submitted as part of the end-point assessment. Check the EPA-kit to determine when these must be submitted to Highfield.
Gateway Readiness Report (PDF)
Mock Assessment Materials
Use our mock assessment materials to help prepare for end-point assessment. Guidance on how to conduct a mock assessment can be found in the EPA-kit. You can also access our online mock exams here.
Mock Knowledge Test 1 (Bar Supervisor)
Mock Knowledge Test 1 (Bar Supervisor) – Mark scheme
Mock Knowledge Test 1 (Concierge Supervisor)
Mock Knowledge Test 1 (Concierge Supervisor) – Mark scheme
Mock Knowledge Test 1 (Events Supervisor)
Mock Knowledge Test 1 (Events Supervisor) – Mark scheme
Mock Knowledge Test 1 (Food and Beverage Supervisor)
Mock Knowledge Test 1 (Food and Beverage Supervisor) – Mark scheme
Mock Knowledge Test 1 (Front Office Supervisor)
Mock Knowledge Test 1 (Front Office Supervisor) – Mark scheme
Mock Knowledge Test 1 (Hospitality Outlet Supervisor)
Mock Knowledge Test 1 (Hospitality Outlet Supervisor) – Mark scheme
Mock Knowledge Test 1 (Housekeeping Supervisor)
Mock Knowledge Test 1 (Housekeeping Supervisor) – Mark scheme
Mock Assessment Form – Practical Observation (Bar Supervisor) (PDF)
Mock Assessment Form – Professional Discussion (Bar Supervisor) (PDF)
Mock Assessment Form – Practical Observation (Concierge Supervisor) (PDF)
Mock Assessment Form – Professional Discussion (Concierge Supervisor) (PDF)
Mock Assessment Form – Practical Observation (Events Supervisor) (PDF)
Mock Assessment Form – Professional Discussion (Events Supervisor) (PDF)
Mock Assessment Form – Practical Observation (Food and Beverage Supervisor) (PDF)
Mock Assessment Form – Professional Discussion (Food and Beverage Supervisor) (PDF)
Mock Assessment Form – Practical Observation (Front Office Supervisor) (PDF)
Mock Assessment Form – Professional Discussion (Front Office Supervisor) (PDF)
Mock Assessment Form – Practical Observation (Hospitality Outlet Supervisor) (PDF)
Mock Assessment Form – Professional Discussion (Hospitality Outlet Supervisor) (PDF)
Mock Assessment Form – Practical Observation (Housekeeping Supervisor) (PDF)
Mock Assessment Form – Professional Discussion (Housekeeping Supervisor) (PDF)
Learner Support Documents
These guides are designed to prompt apprentices to think about how best to plan for their end-point assessment.
Think about...Practical Observation (Bar Supervisor) (Printable)
Think about...Professional Discussion (Bar Supervisor) (Printable)
Think about...Practical Observation (Concierge Supervisor) (Printable)
Think about...Professional Discussion (Concierge Supervisor) (Printable)
Think about...Practical Observation (Events Supervisor) (Printable)
Think about...Professional Discussion (Events Supervisor) (Printable)
Think about...Practical Observation (Food and Beverage Supervisor) (Printable)
Think about...Professional Discussion (Food and Beverage Supervisor) (Printable)
Think about...Practical Observation (Front Office Supervisor) (Printable)
Think about...Professional Discussion (Front Office Supervisor) (Printable)
Think about...Practical Observation (Housekeeping Supervisor) (Printable)
Think about...Professional Discussion (Housekeeping Supervisor) (Printable)
Think about...Practical Observation (Outlet Supervisor) (Printable)
Think about...Professional Discussion (Outlet Supervisor) (Printable)
Think about…Business Project (Printable)
Apprenticeship Journey Guides
This guide provides a timeline for the end-point assessment process for this standard including the order of assessment activities.
