Aviation Customer Service Operative | Apprenticeship Standard | Highfield Assessment
Highfield   |  

Aviation Customer Service Operative

Highfield Assessment currently provides end-point assessment services for the ST0907/IfATE v1.0/AP01 version of this standard. 

Apprentices who started their apprenticeship on or after 13/09/2021 will be assessed against ST0907/AP01.

All general forms, guidance and support documents relating to end-point assessment are available here.

The EPA-kit is your complete guide to end-point assessment for this standard. The latest version can be found below:

EPA-kit

The following documents must be submitted as part of the end-point assessment. Check the EPA-kit to determine when these must be submitted to Highfield.  

Gateway Readiness Report

Use our mock assessment materials to help prepare for end-point assessment. Guidance on how to conduct a mock assessment can be found in the EPA-kit.

Mock Assessment Form – Observation with Questioning

Mock Assessment Form – Professional Discussion

This guide provides a timeline for the end-point assessment process for this standard including the order of assessment activities.  

Apprenticeship Journey Guide