There are a number of different customer-facing roles within the sales, retail, marketing and procurement industries, which account for the employment of millions, including customer service, events, retail and public relations personnel.

Highfield is already well established in many of these areas through its awarding organisation, Highfield Qualifications, so has years of expertise in these subjects.

Follow the links below to find out how we support apprenticeships and end-point assessment in these areas, as well as how we can help your own business and apprentices.