Preparing for End-Point Assessment Guide - Concierge
The latest version of the Hospitality Team Member - Concierge EPA-kit is provided below, alongside the latest version of the gateway readiness report for this standard:
Highfield Level 2 End-Point Assessment Kit for Hospitality Team Member - Concierge Pathway V1.6
Highfield Level 2 Gateway Readiness Report for Hospitality Team Member - Concierge
To make it easier to access the information you need, we also provide this EPA-kit in its individual sections, which can be accessed using the links below:
Section 3 - The Highfield Approach
Section 4 - Delivering the Standard
Section 5.1 - Gateway Instructions
Section 5.2 - Gateway Readiness Report
Section 6 - Assessment Summary
Section 7 - Assessing the On-Demand Test
Section 8 - Assessing the Practical Observation
Section 9 - Assessing the Business Project
Section 10 - Assessing the Professional Discussion
Section 11.1 - Mock Assessment Materials
