Highfield Assessment

Transport, Cabin Crew and Logistics

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Passenger Transport Service Operations Onboard and Station Team Member - Onboard Apprenticeship Standard


We are approved to offer end-point assessment services for Passenger Transport Service Operations Onboard and Station Team Member Apprenticeship Standard

Who is this Standard for?

Passenger transport service professionals make a difference by ensuring they are able to travel safely, on time and in comfort from the beginning to the end of their chosen journey. An apprenticeship in passenger transport services is a great opportunity to acquire the skills, knowledge and behaviours that play a vital role in providing a high quality, accessible and safe passenger transport service to all customers. 

Programme structure

This is a level 2 apprenticeship standard that has a minimum duration of 12 months. 

End-Point Assessment methods

  • Observation
  • Professional Review

EPA kit - To access the full EPA kit, please visit here. 

Support and Guidance Documents - These documents (available here) support employers, training providers and apprentices preparing for end-point assessment.

Apprenticeship Standard and EPA Timeline
- this document (available here) supports employers, training providers and apprentices by providing them with the clear time frames required to complete each stage of the apprenticeship and end-point assessment journey, through to ESFA certification.

Pricing - the price of the end-point assessment for this standard is £880.

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