Passenger Transport Operative
- Apprentices who started their apprenticeship before 25/11/2021 will be assessed against v1.0/AP01.
- Apprentices who started their apprenticeship between 25/11/2021 and 17/12/2025 will be assessed against v1.1/AP02.
- Apprentices who started their apprenticeship on or after 18/12/2025 will be assessed against v1.2.
All general forms, guidance and support documents are available here.
Our supporting resources for each version of this standard are available below.
The EPA Kit is your complete guide to assessment for this standard. The latest version can be found below:
The following documents must be submitted as part of the assessment. Check the EPA Kit to determine when these must be submitted to Highfield.
You can access the Gateway Readiness Report here.
Use our mock assessment materials to help prepare for assessment. Guidance on how to conduct a mock assessment can be found in the EPA Kit.
Mock Assessment Form – Observation - Onboard
Mock Assessment Form – Professional Review - Onboard
These guides are designed to prompt apprentices to think about how best to plan for their assessment.
Think about…Observation - Onboard (Printable)
Think about…Observation - Station (Printable)
This guide provides a timeline for the assessment process for this standard, including the order of assessment activities.
The EPA Kit is your complete guide to assessment for this standard. The latest version can be found below:
The following documents must be submitted as part of the assessment. Check the EPA Kit to determine when these must be submitted to Highfield.
You can access the Gateway Readiness Report here.
Use our mock assessment materials to help prepare for assessment. Guidance on how to conduct a mock assessment can be found in the EPA Kit.
Mock Assessment Form – Observation - Dispatch
Mock Assessment Form – Observation - Onboard
Mock Assessment Form – Observation - Ticketing
Mock Assessment Form – Interview - Dispatch
These guides are designed to prompt apprentices to think about how best to plan for their assessment.
Think about…Observation - Dispatch (Editable)
Think about…Observation - Dispatch (Printable)
Think about…Interview - Dispatch (Editable)
Think about…Interview - Dispatch (Printable)
Think about…Observation - Onboard (Editable)
Think about…Observation - Onboard (Printable)
Think about…Interview - Onboard (Editable)
Think about…Interview - Onboard (Printable)
Think about…Observation - Ticketing (Editable)
Think about…Observation - Ticketing (Printable)
This guide provides a timeline for the assessment process for this standard including the order of assessment activities.
The EPA Kit is your complete guide to assessment for this standard. The latest version can be found below:
The following documents must be submitted as part of the assessment. Check the EPA Kit to determine when these must be submitted to Highfield.
You can access the Gateway Readiness Report here.
Use our mock assessment materials to help prepare for assessment. Guidance on how to conduct a mock assessment can be found in the EPA Kit.
Mock Assessment Form – Observation - Dispatch
Mock Assessment Form – Observation - Onboard
Mock Assessment Form – Observation - Ticketing
Mock Assessment Form – Interview - Dispatch
These guides are designed to prompt apprentices to think about how best to plan for their assessment.
This guide provides a timeline for the assessment process for this standard, including the order of assessment activities.