Aviation Customer Service Operative
Highfield Assessment currently provides end-point assessment services for versions ST0907/v1.0/AP01 and ST0907/v1.1 of this standard.
- Apprentices who started their apprenticeship between 13/09/2021 and 09/12/2025 will be assessed against ST0907/v1.0/AP01.
- Apprentices who started their apprenticeship on or after 10/12/2025 will be assessed against ST0907/v1.1.
All general forms, guidance and support documents relating to end-point assessment are available here.
The following documents must be submitted as part of the end-point assessment. Check the EPA-kit to determine when these must be submitted to Highfield.
Use our mock assessment materials to help prepare for end-point assessment. Guidance on how to conduct a mock assessment can be found in the EPA-kit.
These guides are designed to prompt apprentices to think about how best to plan for their end-point assessment.
This guide provides a timeline for the end-point assessment process for this standard including the order of assessment activities.
The following documents must be submitted as part of the end-point assessment. Check the EPA-kit to determine when these must be submitted to Highfield.
Use our mock assessment materials to help prepare for end-point assessment. Guidance on how to conduct a mock assessment can be found in the EPA-kit.
These guides are designed to prompt apprentices to think about how best to plan for their end-point assessment.
This guide provides a timeline for the end-point assessment process for this standard including the order of assessment activities.