Apprenticeship Standard - Retail Manager | Highfield Assessment

Sales, Retail, Marketing and Procurement

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Retail Manager Apprenticeship Standard

Retail Manager Apprenticeship Standard


What you need to know about the Highfield Level 4 End-Point Assessment for Retail Manager

Who is this Standard for?

This apprenticeship is for individuals working as a manager within a retail environment. Retail managers are responsible for delivering sales targets and a positive experience to customers that will encourage repeat custom and loyalty to the brand / business. It is a diverse role that includes leading and developing a team to achieve business objectives and work with a wide range of people, requiring excellent communication skills. Maximising income and minimising wastage are essential to the job and therefore individuals must develop a sound understanding of business and people management principles to support the achievement of the vision and objectives of the business. Retail managers champion the way for personal development, training and continuous improvement, encouraging their team to develop their own skills and abilities to enhance business performance and productivity.

Programme structure
This is a level 4 apprenticeship standard that has a minimum duration of 12 months.  Apprentices will be placed in a retail management role and supported by a tutor to achieve the Retail Manager standards, as well as Level 2 maths and English qualifications.

Assessment Plan

Apprentices who started their apprenticeship on or after 07/10/2016 will be assessed against ST0325/AP02.

Endpoint assessment methods

  • Written exam
  • Retail business project
  • Professional discussion

You can find resources to prepare for and support end-point assessment for this standard here

Apprenti-kit - The effective delivery of this standard can be supported by the Level 4 Retail Manager Apprenti-kit.