What you need to know about the Highfield Level 4 End-Point Assessment for Retail Manager
Who is this Standard for?
This apprenticeship is for individuals working as a manager within a retail environment. Retail managers are responsible for delivering sales targets and a positive experience to customers that will encourage repeat custom and loyalty to the brand / business. It is a diverse role that includes leading and developing a team to achieve business objectives and work with a wide range of people, requiring excellent communication skills. Maximising income and minimising wastage are essential to the job and therefore individuals must develop a sound understanding of business and people management principles to support the achievement of the vision and objectives of the business. Retail managers champion the way for personal development, training and continuous improvement, encouraging their team to develop their own skills and abilities to enhance business performance and productivity.
This is a level 4 apprenticeship standard that has a minimum duration of 12 months. Apprentices will be placed in a retail management role and supported by a tutor to achieve the Retail Manager standards, as well as Level 2 maths and English qualifications.
Apprentices who started their apprenticeship on or after 07/10/2016 will be assessed against ST0325/AP02.
Endpoint assessment methods
EPA kit - To access the full EPA kit and the Gateway Readiness Report for this standard, please visit here.
Practice Written Exams - A practice Retail Manager written exam can be accessed via the mock exams section of our Highfield Core system: https://www.highfieldcore.com/. A paper-based version of the practice exam is available within the EPA kit documents link above.
Apprenticeship Standard and EPA Timeline - this document (available here) supports employers, training providers and apprentices by providing them with the clear time frames required to complete each stage of the apprenticeship and end-point assessment journey, through to ESFA certification.
Support and Guidance Documents - These documents (available here) support employers, training providers and apprentices preparing for end-point assessment.
Apprenti-kit - The effective delivery of this standard can be supported by the Level 4 Retail Manager Apprenti-kit.