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Pharmacy Services Assistant Apprenticeship Standard

What you need to know about the Highfield Level 2 End-Point Assessment for Pharmacy Services Assistant

Who is this Standard for?

The Pharmacy Services Assistant (PSA) works under the supervision of a Pharmacist, Pharmacy Technician, or other accountable healthcare professional. The PSA provides a variety of pharmacy and medicines services to patients, the public and other professional healthcare teams. The PSA supports the delivery of pharmacy services in a variety of pharmacy environments.

A PSA will be involved in supporting the supply, preparation and assembly of medicines and products. A PSA will issue these to patients and other healthcare professionals and assist in providing advice to patients, helping them to make effective use of their medicines. They will be responsible for ordering and receiving medicines, as well as their storage, disposal and return.

Programme structure

This is a level 2 apprenticeship standard that has a typical duration of 15 months. 

Assessment Plan

Apprentices who started their apprenticeship on or after 18/12/2018 will be assessed against ST0299/AP01

End-Point Assessment methods

  • Knowledge Test
  • Simulated Observation with question and answer session
  • Professional Discussion

EPA Kit - To access the full EPA kit and the Gateway Readiness Report for this standard, please visit here 

Apprenticeship Standard and EPA Timeline - this document (available here) supports employers, training providers and apprentices by providing them with the clear time frames required to complete each stage of the apprenticeship and end-point assessment journey, through to ESFA certification.

Apprentice Support and Guidance Documents 

These documents support employers, training providers and apprentices preparing for end-point assessment.

Think About - Simulated Observation and Questioning

Think About - Professional Discussion