Hospitality Team Member
Apprentices who started their apprenticeship on or after 27/04/2016 will be assessed against ST0233/v1.1/AP01.
Need help understanding the assessment plan? Speak to our friendly team today.To access our Apprenti-kit training resource that supports this standard (available in both hard copy and digital formats) simply visit here.
All general forms, guidance and support documents are available here.
Our supporting resources for this standard are available below.
The EPA Kit is your complete guide to assessment for this standard.
EPA-kits are available for each pathway of this apprenticeship standard.
EPA Kit (Barista)
EPA Kit (Beer and Cask Ale Service)
The following documents must be submitted as part of the assessment. Check the EPA-kit to determine when these must be submitted to Highfield.
You can access the Gateway Readiness Report here.
Use our mock assessment materials to help prepare for assessment. Guidance on how to conduct a mock assessment can be found in the EPA-kit. You can also access our online mock exams here.
Mock Knowledge Test 1 (Barista)
Mock Knowledge Test 1 (Barista) – Mark scheme
Mock Knowledge Test 1 (Beer and Cask Ale Service)
Mock Knowledge Test 1 (Beer and Cask Ale Service) – Mark scheme
Mock Knowledge Test 1 (Cocktail Mixology)
Mock Knowledge Test 1 (Cocktail Mixology) – Mark scheme
Mock Knowledge Test 1 (Concierge)
Mock Knowledge Test 1 (Concierge) – Mark scheme
Mock Knowledge Test 1 (Conference and Events)
Mock Knowledge Test 1 (Conference and Events) – Mark scheme
Mock Knowledge Test 1 (Food and Beverage)
Mock Knowledge Test 1 (Food and Beverage) – Mark scheme
Mock Knowledge Test 1 (Food Production)
Mock Knowledge Test 1 (Food Production) – Mark scheme
Mock Knowledge Test 1 (Housekeeping)
Mock Knowledge Test 1 (Housekeeping) – Mark scheme
Mock Knowledge Test 1 (Reception)
Mock Knowledge Test 1 (Reception) – Mark scheme
Mock Knowledge Test 1 (Reservations)
Mock Knowledge Test 1 (Reservations) – Mark scheme
Mock Knowledge Test 1 (Wine Service)
Mock Knowledge Test 1 (Wine Service) – Mark scheme
Mock Assessment Form – Professional Discussion (Barista)
Mock Assessment Form – Practical Observation (Barista)
Mock Assessment Form – Professional Discussion (Beer and Cask Ale Service)
Mock Assessment Form – Practical Observation (Beer and Cask Ale Service)
Mock Assessment Form – Professional Discussion (Cocktail Mixology)
Mock Assessment Form – Practical Observation (Cocktail Mixology)
Mock Assessment Form – Professional Discussion (Concierge)
Mock Assessment Form – Practical Observation (Concierge)
Mock Assessment Form – Professional Discussion (Conference and Events)
Mock Assessment Form – Practical Observation (Conference and Events)
Mock Assessment Form – Professional Discussion (Food and Beverage)
Mock Assessment Form – Practical Observation (Food and Beverage)
Mock Assessment Form – Professional Discussion (Food Production)
Mock Assessment Form – Practical Observation (Food Production)
Mock Assessment Form – Professional Discussion (Housekeeping)
Mock Assessment Form – Practical Observation (Housekeeping)
Mock Assessment Form – Professional Discussion (Reception)
Mock Assessment Form – Practical Observation (Reception)
Mock Assessment Form – Professional Discussion (Reservations)
Mock Assessment Form – Practical Observation (Reservations)
Mock Assessment Form – Professional Discussion (Wine Service)
These guides are designed to prompt apprentices to think about how best to plan for their assessment.
Think about…Practical Observation
This guide provides a timeline for the assessment process for this standard, including the order of assessment activities.