Hospitality Team Member | Apprenticeship Standard | Highfield Assessment
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Hospitality Team Member

Highfield Assessment currently provides end-point assessment services for the ST0233/AP01 version of the standard. 

Apprentices who started their apprenticeship on or after 27/04/2016 will be assessed against ST0233/AP01.

To access our Apprenti-kit training resource that supports this standard (available in both hard copy and digital formats) simply visit here.

All general forms, guidance and support documents relating to end-point assessment are available here.

Full details are provided below on our supporting resources available for this assessment plan.

The following documents must be submitted as part of the end-point assessment. Check the EPA-kit to determine when these must be submitted to Highfield.  

Gateway Readiness Report

Written Submission Form

Use our mock assessment materials to help prepare for end-point assessment. Guidance on how to conduct a mock assessment can be found in the EPA-kit. You can also access our online mock exams here.

Mock Knowledge Test 1 (Barista)

Mock Knowledge Test 1 (Barista) – Mark scheme

Mock Knowledge Test 1 (Beer and Cask Ale Service)

Mock Knowledge Test 1 (Beer and Cask Ale Service) – Mark scheme

Mock Knowledge Test 1 (Cocktail Mixology)

Mock Knowledge Test 1 (Cocktail Mixology) – Mark scheme

Mock Knowledge Test 1 (Concierge)

Mock Knowledge Test 1 (Concierge) – Mark scheme

Mock Knowledge Test 1 (Conference and Events)

Mock Knowledge Test 1 (Conference and Events) – Mark scheme

Mock Knowledge Test 1 (Food and Beverage)

Mock Knowledge Test 1 (Food and Beverage) – Mark scheme

Mock Knowledge Test 1 (Food Production)

Mock Knowledge Test 1 (Food Production) – Mark scheme

Mock Knowledge Test 1 (Housekeeping)

Mock Knowledge Test 1 (Housekeeping) – Mark scheme

Mock Knowledge Test 1 (Reception)

Mock Knowledge Test 1 (Reception) – Mark scheme

Mock Knowledge Test 1 (Reservations)

Mock Knowledge Test 1 (Reservations) – Mark scheme

Mock Knowledge Test 1 (Wine Service)

Mock Knowledge Test 1 (Wine Service) – Mark scheme


Mock Assessment Form – Professional Discussion (Barista) 

Mock Assessment Form – Practical Observation (Barista) 

Mock Assessment Form – Professional Discussion (Beer and Cask Ale Service) 

Mock Assessment Form – Practical Observation (Beer and Cask Ale Service) 

Mock Assessment Form – Professional Discussion (Cocktail Mixology)

Mock Assessment Form – Practical Observation (Cocktail Mixology)

Mock Assessment Form – Professional Discussion (Concierge)

Mock Assessment Form – Practical Observation (Concierge)

Mock Assessment Form – Professional Discussion (Conference and Events) 

Mock Assessment Form – Practical Observation (Conference and Events)

Mock Assessment Form – Professional Discussion (Food and Beverage) 

Mock Assessment Form – Practical Observation (Food and Beverage)

Mock Assessment Form – Professional Discussion (Food Production) 

Mock Assessment Form – Practical Observation (Food Production) 

Mock Assessment Form – Professional Discussion (Housekeeping) 

Mock Assessment Form – Practical Observation (Housekeeping) 

Mock Assessment Form – Professional Discussion (Reception) 

Mock Assessment Form – Practical Observation (Reception) 

Mock Assessment Form – Professional Discussion (Reservations) 

Mock Assessment Form – Practical Observation (Reservations) 

Mock Assessment Form – Professional Discussion (Wine Service) 

Mock Assessment Form – Practical Observation (Wine Service)

These guides are designed to prompt apprentices to think about how best to plan for their end-point assessment.

Think about…Practical Observation

Think about…Professional Discussion

Think about…Business Project (Printable)

This guide provides a timeline for the end-point assessment process for this standard including the order of assessment activities.  

Apprenticeship Journey Guide