Hospitality Manager

Apprentices who started their apprenticeship on or after 10/01/2018 will be assessed against ST0229/v1.0/AP01.

Fact Sheet

Summary of Changes Log

The EPA-kit is your complete guide to end-point assessment for this standard. The latest version can be found below:

EPA Kit (Conference and Events Management)

EPA Kit (Food and Beverage Service Management)

EPA Kit (Front Office Management)

EPA Kit (Hospitality Outlet Management)

EPA Kit (Housekeeping Management)

EPA Kit (Kitchen Management)

EPA Kit (Multifunctional Management)

EPA Kit (Revenue Management)

The following documents must be submitted as part of the end-point assessment. Check the EPA-kit to determine when these must be submitted to Highfield.  

Gateway Readiness Report

Written Submission Form

Business Project Approval Form

Professional Discussion Template Feedback Form (Conference and Events Management)

Professional Discussion Template Feedback Form (Food and Beverage Service Management)

Professional Discussion Template Feedback Form (Front Office Management)

Professional Discussion Template Feedback Form(Hospitality Outlet Management)

Professional Discussion Template Feedback Form (Housekeeping Management)

Professional Discussion Template Feedback Form (Kitchen Management)

Professional Discussion Template Feedback Form (Multifunctional Management)

Professional Discussion Template Feedback Form (Revenue Management)

Use our mock assessment materials to help prepare for end-point assessment. Guidance on how to conduct a mock assessment can be found in the EPA-kit. You can also access our online mock exams here.

Mock Assessment Materials - Business Project

Mock Assessment Materials - Professional Discussion

Mock Test - Core Paper 1

Mock Test - Mark Scheme - Core Paper 1

Mock Test - Core Paper 2

Mock Test - Mark Scheme - Core Paper 2

Mock Test - Conference and Events Management Pathway

Mock Test - Mark Scheme - Conference and Events Management Pathway

Mock Test 2 - Conference and Events Management Pathway

Mock Test 2 - Mark Scheme - Conference and Events Management Pathway

Mock Test - Food and Beverage Management Pathway

Mock Test - Mark Scheme - Food and Beverage Management Pathway

Mock Test 2 - Food and Beverage Management Pathway

Mock Test 2 - Mark Scheme - Food and Beverage Management Pathway

Mock Test - Front Office Management Pathway

Mock Test - Mark Scheme - Front Office Management Pathway

Mock Test - Hospitality Outlet Management Pathway

Mock Test - Mark Scheme - Hospitality Outlet Management Pathway

Mock Test - Housekeeping Management Pathway

Mock Test - Mark Scheme - Housekeeping Management Pathway

Mock Test - Kitchen Management Pathway

Mock Test - Mark Scheme - Kitchen Management Pathway

Mock Test 2 - Kitchen Management Pathway

Mock Test 2 - Mark Scheme - Kitchen Management Pathway

Mock Test - Multifunctional Management Pathway

Mock Test - Mark Scheme - Multifunctional Management Pathway

Mock Test - Revenue Management Pathway

Mock Test - Mark Scheme - Revenue Management Pathway

These guides are designed to prompt apprentices to think about how best to plan for their end-point assessment.

Think About - Professional Discussion

This guide provides a timeline for the end-point assessment process for this standard including the order of assessment activities.  

Apprenticeship Journey Guide