What you need to know about the Highfield Level 5 End-Point Assessment for Operations or Departmental Manager
Who is this Standard for?
This apprenticeship is for individuals working within a management role in any business. An operations or departmental manager is someone who manages teams and/or projects and has responsibility for planning, delivering and achieving departmental goals and objectives as part of the organisation’s strategy. They are accountable to a more senior manager or business owner and may work in the private, public or third sector in any size of organisation.
This is a level 5 apprenticeship standard that has a typical duration of 30 months. Apprentices will be in a management role and supported by a tutor to achieve the Operations or Departmental Manager standards, as well as Level 2 maths and English qualifications.
This standard is currently being assessed against two different versions of the assessment plan. The assessment plan to be selected is determined by the apprentice’s on-programme start date. For more information, please visit here.
End-Point Assessment methods (AP02):
End-Point Assessment methods (AP04):
You can find resources to prepare for and support end-point assessment for this standard here.
Qualification - We have developed the Highfield Level 5 Diploma in Operations and Departmental Management (RQF) that maps directly to the standard.
Apprenti-Kit - The effective delivery of this standard can be supported by the Level 5 Operations-Departmental Manager Apprenti-kit.