What you need to know about the Highfield Level 5 End-Point Assessment for Operations or Departmental Manager
Who is this Standard for?
This apprenticeship is for individuals working within a management role in any business. An operations or departmental manager is someone who manages teams and/or projects and has responsibility for planning, delivering and achieving departmental goals and objectives as part of the organisation’s strategy. They are accountable to a more senior manager or business owner and may work in the private, public or third sector in any size of organisation.
This is a level 5 apprenticeship standard that has a typical duration of 30 months. Apprentices will be in a management role and supported by a tutor to achieve the Operations or Deparmental Manager standards, as well as Level 2 maths and English qualifications.
This standard is currently being assessed against two different versions of the assessment plan. The assessment plan to be selected is determined by the apprentice’s on-programme start date. For more information and to access the full EPA kit and the Gateway Readiness Report for each version, please visit here.
End-Point Assessment methods (AP02):
End-Point Assessment methods (AP04):
Highfield are ready and able to deliver end-point assessment for the Operations/Departmental Manager standard. Readiness is defined as having necessary administrative and systems infrastructure and associated internal quality assurance policies and procedures to support Highfield’s end-to-end end-point assessment service.
EPA kit - To access the full EPA kit and the Gateway Readiness Report for this standard, please visit here.
Apprenticeship Standard and EPA Timeline - this document (available here) supports employers, training providers and apprentices by providing them with the clear time frames required to complete each stage of the apprenticeship and end-point assessment journey, through to ESFA certification.
Apprentice Support and Guidance Documents
These documents support employers, training providers and apprentices preparing for end-point assessment.
Qualification - We have developed the Highfield Level 5 Diploma in Operations and Departmental Management (RQF) that maps directly to the standard.
Mapping Document - This shows how our Apprenti-kit supports the requirements of this standard, and is available in the downloads area below.
Apprenti-Kit - The effective delivery of this standard can be supported by the Level 5 Operations-Departmental Manager Apprenti-kit.