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Business Administrator Apprenticeship Standard

What you need to know about the Highfield Level 3 End-Point Assessment for Business Administrator

Who is this Standard for?
This apprenticeship is for individuals working within a business administrator role in any business. Their role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Their responsibilities are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. 

Programme structure
This is a level 3 apprenticeship standard that has a minimum duration of 12 months. The typical duration is 18 months.

Assessment Plan

This standard is currently being assessed against two different versions of the assessment plan. The assessment plan to be selected is determined by the apprentice’s on-programme start date:

  • Apprentices who started their apprenticeship on or after 10 September 2020 will be assessed against AP03.
  • Apprentices who started their apprenticeship before 10 September 2020 will be assessed against AP02 unless the provider, employer or apprentice agree to move to AP03.

EPA-kits for each version of the assessment plan are provided below, alongside the relevant version of the gateway readiness report. Please make sure you are following the correct version of the EPA kit and use the correct version of the gateway readiness report for your apprentices.

If you have any questions, please contact Highfield Assessment.

Endpoint assessment methods

  • Knowledge test
  • Portfolio-based interview
  • Presentation on work-based project


EPA kitsTo access the full EPA kit and the Gateway Readiness Report for this standard, please:

Click here for the AP02 EPA kit and documents

Click here for the AP03 EPA kit and documents


Apprenticeship Standard and EPA Timeline - this document (available here) supports employers, training providers and apprentices by providing them with the clear time frames required to complete each stage of the apprenticeship and end-point assessment journey, through to ESFA certification.

Apprentice Support and Guidance Documents 

These documents support employers, training providers and apprentices preparing for end-point assessment.

Think About - Portfolio-based interview Level 3 Business Administrator

Think About - Project presentation Level 3 Business Administrator

Qualification - We have developed the Highfield Level 3 Diploma in Business Administration Skills (RQF) that maps directly to the standard.

Highfield-Kit - The effective delivery of this standard can be supported by the Level 3 Business Administrator Apprenti-kit.