Business, Administration and Management

Who is this Standard for?

This apprenticeship is for individuals working within a business administrator role in any business. Their role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Their responsibilities are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. 

Programme structure
This is a level 3 apprenticeship standard that has a minimum duration of 12 months. The typical duration is 18 months.

Assessment Plan

This standard is currently being assessed against two different versions of the assessment plan. The assessment plan to be selected is determined by the apprentice’s on-programme start date:

• Apprentices who started their apprenticeship on or after 10 September 2020 will be assessed against AP03.
• Apprentices who started their apprenticeship before 10 September 2020 will be assessed against AP02 unless the provider, employer or apprentice agree to move to AP03.

Endpoint assessment methods

• Knowledge test
• Portfolio-based interview
• Presentation on work-based project

You can find resources to prepare for and support end-point assessment for this standard here. 

Qualification - We have developed the Highfield Level 3 Diploma in Business Administration Skills (RQF) that maps directly to the standard.

Apprenti-kit - The effective delivery of this standard can be supported by the Level 3 Business Administrator Apprenti-kit.