Who is this Standard for?
This apprenticeship is for individuals working as a team leader or supervisor within a retail environment. Retail team leaders are a critical support to managers, delivering exceptional customer service and a positive experience to customers, and may have to deputise for managers in their absence. The role is dynamic and in one day can involve a variety of different functions. Most significantly retail team leaders guide and coordinate the work of the team to complete tasks, identify and explore opportunities that drive sales, ensuring team members maintain business standards in relation to merchandising, service and promotional activities, in line with procedures.
This is a level 3 apprenticeship standard that has a minimum duration of 12 months. Apprentices will be placed in a retail team leader role and supported by a tutor to achieve the Retail Team Leader standards, as well as Level 2 maths and English qualifications
Endpoint assessment methods
EPA kit - To access the full EPA kit and the Gateway Readiness Report for this standard, please visit here.
Apprenticeship Standard and EPA Timeline - this document (available here) supports employers, training providers and apprentices by providing them with the clear time frames required to complete each stage of the apprenticeship and end-point assessment journey, through to ESFA certification.
Support and Guidance Documents - These documents (available here) support employers, training providers and apprentices preparing for end-point assessment.
Highfield-kit - The effective delivery of this standard can be supported by the Level 3 Retail Team Leader Apprenti-kit.
The price of the end-point assessment for this standard is:
Remote digital delivery £580
Face-to-face delivery £719
Our pricing is based on the respective assessment plan. Please contact us on 01302 363 277 to speak with a member of our EPA team who will be happy to provide you with any further information regarding our pricing.